DO YOU OFFER FREE SHIPPING?
Yes on ALL orders.
WHEN WIILL I RECEIVE MY ORDER?
Orders are shipped via USPS or UPS and can take 2-8 Business Days for delivery. Please allow 1-3 days for order processing.
NOTE: DUE TO COVID-19-THERE MAY BE DELAYS IN DELIVERY
I DO NOT HAVE NATURAL HAIR OR CURLY HAIR CAN I USE YOUR PRODUCTS?
Our products work for all hair types and skin types. Relaxed or Natural, Curly or Straight!
WHAT IF I NEVER RECEIVED MY PACKAGE?
Please verify your shipping address at checkout before placing your order. TamaKurl is not responsible for orders delivered to an incorrect shipping address.
If a package is returned to us (i.e. damage during delivery, incorrect address) we will contact you and inform you that we will be replacing the item(s) or issuing a store credit in the event that the product is no longer available.
We are not responsible for lost or stolen packages that are marked as delivered. Please reach out to the carrier regarding lost or stolen packages.
WHAT IS YOUR RETURN POLICY?
DUE TO COVID-19 All sales are final, no returns or exchanges will be given.
If you receive items you did not order or your package is missing items please contact us via email at info@tamakurl.com with Subject Line: Item Missing, within 5 business days of receiving your package.
ARE WE VEGAN ZERO WASTE AND/OR SUSTAINABLE?
Many of our products are vegan!
Our actual products help fight waste because when you DIY your own beauty products with all fresh ingredients, sometimes the beauty products go bad as they have a very short shelf life. We also work really hard to minimize our own waste as we produce our products in-house.
Our packaging is made from recyclable materials and can also be recycled after you finish our products.
WHAT IS THE SHELF LIFE OF MY BEAUTY PRODUCT?
Our products are 100% natural, organic and vegan. Our products will last at least 12 months.
MEDICAL WARNINGS
This is a very important question. We absolutely make no claims about the benefits to your scalp and hair. We are not medical doctors or scientists. We do know that these natural ingredients have been proven through years of holistic treatments and ancient wisdom to give the body certain benefits. We use ingredients with a ton of vitamins and antioxidants. Your body loves that type of thing.
If your scalp or hair feels irritated from using a TamaKurl product, please discontinue use immediately. DO NOT use a product that contains an ingredient you are allergic to. We list all ingredients from each product on the label. Please see a doctor if you need to address specific concerns, TamaKurl should not be used in the place of a licensed doctor.
You should not take some herbal remedies if you are pregnant or breastfeeding, or if you have pre-existing medical conditions such as diabetes or high blood pressure, or mood disorders. Stop using the remedy immediately should you experience side effects and tell your healthcare provider.
HOW IS TAMAKURL TESTED?
We test our products on ourselves and the rest of our "product- junkie" friends, family and our Private Facebook group Kurl Babes. Nothing furry or fluffy has been harmed to test these products. No animals allowed. Once again, we make no medical claims.
WHERE IS TAMAKURL LOCATED?
TAMAKURL is located in Atlanta, GA. Our ingredients are flown in from all over the world but our products are mixed right here in Atlanta, GA.
WHAT IF I WANT TO KEEP IN TOUCH?
That's amazing! We love talking to our customers. Questions, requests, and concerns or if you just want to say hi, please go to our “CONTACT FORM” on our website www.tamakurl.com. We would love to know how you feel about our products. You can also sign up to our newsletter to hear about new product launches, special offers, new ingredients added to our shop or maybe to see us and buy in person!
WHERE CAN I SEE YOU IN PERSON?
Subscribe to our email list to find out when we will be doing pop-ups.
DO YOU HAVE INTERNATIONAL SHIPPING?
We look forward to shipping internationally. We only ship to the US at the moment. Please subscribe to our newsletter for updates on international shipping and when it will be available.